I’ve just spent two days tracking down a lousy got-ya when using HP Data Protector 6.1 with Exchange 2007 running on Windows 2008.
It mainly boiled down to the MAPI interface not allowing me to sign in using the Exchange service account I set up.
You must disable IPv6 on the main interface or else MAPI doesn’t work correctly.
Just to list all the steps involved to save someone else out there a ton of pain…
1. To disable IPv6 in Windows 2008 you must create the DWORD ‘DisabledComponents’ value under the HKLMSYSTEMCurrentControlSetServicesTcpip6Parameters key and set it to 0xFFFFFFFF.
2. Install MAPI (http://www.microsoft.com/downloads/details.aspx?familyid=e17e7f31-079a-43a9-bff2-0a110307611e&displaylang=en&displaylang=en) on the Exchange server.
3. Install the Data Protector Exchange Integration agent on the Exchange server.
4. Set the Data Protector service on the Exchange Server to run under an account with Exchange Organization Administrator rights. Also make sure the account is in the Administrators group for the server.
5. On the Exchange server go into ‘Local Security Policy’ in the Administrative Tools menu. In the ‘Local PolicyUser Rights Assignment’ group add the Admin account from step 4 to both the ‘Act as part of the operating system’ and ‘Log on as a Service’
6. Make sure the admin account has a mailbox in the Exchange environment.
7. Open up a command line and change directory to ‘ C:Program FilesOmnibackbin’. Run the command ‘mbx_bar.exe create’. This will pop up a dialog box which you can then create a MAPI profile. Use must use the Exchange admin account you’ve been using all along at this point. This is the most critical task to succeed with.
Once this dialog disappears run the command ‘mbx_bar.exe chkconfig’. It should return a ‘*RETVAL*0’ which in English means everything is ok.
8. In Data Protector add the Exchange admin account to the Admin/Operator group under the Users drop down.
9. Now try and create a backup job in Data Protector and remember to use upper case letters for the Username and Domain name when you’re prompted for them.
Good Luck!! I hope this helps…
If I get enough comments I’ll take screen captures of the procedure and make it a little clearer.